Refund Policy

If you subscribed or purchased DigitalOfficePro templates and find that it’s not a perfect fit, please follow the instructions in our Money Back Guarantee Policy

Subscription Cancellation Request

You may cancel your subscription at any time. Cancellation will take effect at the end of the pre-paid period provided that the request was made in accordance with these cancellation instructions. We will confirm the cancellation of your subscription within 2 business days after receipt of your cancellation request. Cancellation of your subscription can be triggered from the My Account menu or contacting our support team.

Refund request

At DigitalOfficePro, we offer a 10-day money back guarantee policy according to the terms described herein. If you cancel your subscription in accordance with this Policy within 10 days of placing your subscription order, we will, upon your written request, refund your prepaid fees within 30 calendar days. The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.

At DigitalOfficePro we follow industry best practices in the management of subscriptions. Our system informs our subscribers about the renewal of the subscription 7 days before renewal date to the main email on the account. Our payment processors (2Checkout), also follow the same operative principle informing about the renewals before the renewal happen.

All purchases and renewals under promotional conditions (discounts, bundles or preferred price) are non-refundable.

Last updated: January 26, 2021